Good to know
This section contains a wealth of information that is good to know before, during and after your visit. Use the search field on the front page to run free-text searches.
In alphabetic order:
GIVSKUD ZOO -ZOOTOPIA is a part of Cykelvenner Vejle / Bike Friends, which is a network across the Vejle area. During the parks opening hours you can get help from a zoo worker to borrow bicycle pump and patchwork. We can help with bike maps. There is access to toilets and you can fill you water bottle or buy drinking water in the park. See other Bike Friends at www.visitvejle.dk. Please note that bicycles are not allowed inside the park.
Caravans and trailers
You can park your caravan or trailer in the car park in front of the Ticket Office. For more detailed instructions, ask a member of the zoo staff on arrival.
Damage to cars
If there is an accident and you get a damage to your car during your visit to the park, you must contact the park staff so that a damage report can be made before you leave the park. Subsequent claims in relation to damages that have not been reported to park staff during the visit cannot be claimed.
Dogs are welcome at GIVSKUD ZOO - ZOOTOPIA, provided that they are kept on a leash at all times. However, dogs are NOT allowed on the Safari Bus, in the lion enclosure, the penguin enclosure or in those animal enclosures where visitors come into direct contact with the animals (e.g. the Barbary macaques and the lemurs). There is a dog-sitting service adjacent to the entrance to the lion enclosure.
In the event of acute illness or emergency, contact the zoo staff IMMEDIATELY. All our staff are in radio contact with a qualified paramedic. The zoo has emergency medical equipment, including a defibrillator. To raise the alarm, call (+45) 75 73 02 22 or (+45) 21 65 28 47.
If you call the emergency services directly, make sure that you also contact the zoo staff. We will guide the emergency services vehicle through the park so that you get help as quickly as possible.
Hidden disabilities sunflower
It can be stressful for people with invisible disabilities such as autism, Alzheimer's, brain damage or ADHD to visit tourist attractions. And it is also not always that the outside world can see it if a person has an invisible disability or a diagnosis that makes the person need extra support. That's why GIVSKUD ZOO - ZOOTOPIA is part of the Sunflower program. This means that the park's guests with special needs can be given a sunflower string, which is an international symbol of invisible disabilities and afflictions. Please ask for it at Ticket Sales.
Lost and found
Have you lost or forgotten something at GIVSKUD ZOO - ZOOTOPIA? Then send an email to the ticket office at email@example.com and state the following: date of visit, description of the lost/forgotten item, your postal address and a phone number.
There are facilities for heating baby food and feeding bottles at the Ticket Office, Jacobs Spisehus and the Safari Grill.
You are welcome to photograph or video the animals in GIVSKUD ZOO - ZOOTOPIA for private use. It is not allowed to use drones at the park.
Commercial use of photographic and video images from GIVSKUD ZOO - ZOOTOPIA is only permitted with prior permission in writing from the GIVSKUD ZOO - ZOOTOPIAs marketing department. Contact Head of marketing Morten Hechmann Andersen at firstname.lastname@example.org.
Roof luggage box
You are welvcome to drive around in GIVSKUD ZOO - ZOOTOPIA with a roof luggage box on the car.
You are welcome to drive your RV through the park.
Is a non-smoking attraction. However, limited smoking areas have been set up at car parks P1, P2 and P3.
Vehicle recovery service
If you have a problem with your vehicle, please contact the zoo staff. To call for help when you are on the Safari Tour or inside the lion enclosure, sound your horn – and stay inside the vehicle!