INFORMATION ABOUT COVID19 - READ MORE
First of all, do not visit the park if you have symptoms of COVID-19.
There are fewer guests on weekdays, so please plan your visit here if you can.
If you do not have a valid year pass, we ask you to buy a ticket or annual pass online on our website before your visit to the park. This allows us to minimize manual operation and queue in Ticket sales.
If possible please pay by credit card or MobilePay.
Before the visit - corona pass is required
The Ministry of Culture has instructed us to follow the guidelines below on COVID-19 testing. We ask for your understanding that this is a requirement from the authorities, which we must follow in order to be able to welcome you to the park.
· All guests aged 15 and over must present a corona pass upon arrival at the park. Without a passport, you cannot access the park. A corona passport can consist of:
· Completed vaccine course against COVID-19. A vaccination course is considered completed 14 days after the final dose according to the law.
· A negative COVID-19 test. The test must be a maximum of 72 hours old, and here the name, test time and test result must appear. Both PCR tests and quick tests from public test centers and private providers such as Falck can be used. The test can be presented either on paper or digitally.
· Documentation of infection. This applies to persons who have previously been infected with COVID-19, who can present documentation for a COVID-19 test with a positive test result, which has been performed at least 14 days and at most 180 days before the time of the visit to the park.
You must present an ID - health insurance card, passport, drivers license or other publicly issued ID card together with the corona passport.
There are the following exceptions to the corona passport and test requirement:
· Persons under 15 years of age.
· Persons who, for medical reasons, physical or mental disability, should not have a test performed.
There is established 2 teststations at Billund Airport. Read more.
During the visit
Upon arrival at the park, guests must present coronapas. This is done before you arrive at the Ticket Sales. Without a presentation of corona passes, you can unfortunately not access the park unless you are exempt from the requirement - see rules in the section above.
Follow all rules and instructions from the park staff, observe directions and respect the distance requirements.
Observe the health authorities' guidelines for infection control; avoid physical contact, wash hands and use rubbing alcohol, cough and sneeze into your sleeve.
Show consideration and keep a distance from other guests - the official recommendation is at least one meter and two meters whenever possible.
Use hand sanitizer and washbasins where referred to. Also feel free to bring your own hand hand sanitizer.
The assembly ban applies - per. April 21 is the outdoor assembly ban of max. 75 people gathered in one place.
Activities in the park are restricted due to government directives and assembly bans. The activities in the dinosaur camp are closed, so children can unfortunately not dig for shark teeth, find fossils or dig out the dinosaur skeleton.
Several indoor facilities, animal facilities and exhibitions are closed, tentatively until 21 May. This applies, for example, to the gorilla cabin, the otter facility and the Cabin of Death, and there will thus be a risk that some animals cannot be seen all the time if the animals have chosen to enter.
The Babycare Center is closed, for the time being, until 21 May. However, it is possible to use a changing room, where there is also a changing bed for older children and adults.
Go'morgen Zoo tours and annual card tours have been canceled. The tours are expected to resume on May 21st.
Unfortunately, the safari buses do not run - they are expected to take passengers again per. 21 May.
The restaurants are open. Guests must use bandages when ordering food. The bandage must only be removed when sitting down in the restaurant.
The barbecue area on P2 can be used, however, all hygiene requirements must be complied with, and max. two guests may use the barbecue hut at a time.
We encourage that only one person per. family queues when buying tickets, food, drinks, ice cream and souvenirs.
Guests must use bandages indoors, for example in the park's ticket sales and when ordering food at the restaurants.
Parents must take responsibility for their children and ensure that they comply with the guidelines.
The park's playgrounds are open, but parents must supervise their children so that they comply with guidelines for good hygiene and infection protection.
If in doubt, ask the staff.
After the visit
If you do not have a year pass but you want to upgrade your day ticket to an annual pass, do not return to Ticket Sales. Instead, send an email with a picture of your ticket and receipt to firstname.lastname@example.org. Then our staff will help with the upgrade.
We have done this to make your visit safer
We have introduced various measures to manage the guest flow in the park.
Hans sanitizer dispensers and sinks are set up throughout the park.
We have introduced queue numbers in Ticket sales, shop and restaurants.
Spacing markers have been set up, which guests must respect.
We have guarded extra staff who are ready with advice and guidance.
All guests are provided with a leaflet on guidelines for visits to the park.
There are signs of COVID-19 information throughout the park.
There will be extra cleaning around the park.
We encourage guests not to use cash.
Plexiglass screens are installed at Ticket sales, shop and restaurants.
We have distributed tables and benches around the park so that there is greater distance between guests.
To prevent guests from standing close together there is a restriction on access at Ticket sales, shop and restaurants.
We are constantly monitoring the development of COVID-19, and the park follows all recommendations and guidelines from the authorities to minimize infection.
Despite the changes, we wish you a very good day in GIVSKUD ZOO - ZOOTOPIA.
Note: Changes may occur as we continuously adapt to the recommendations and experiences of the authorities.
Updated Thursday, May 6, 2021